Intermittent Support

Sometimes you just need help straight away without having to sort through longer-term arrangements. Or maybe you only need it every now and then. If that sounds familiar then our Intermittent Support is for you.

Intermittent Support is billed in 30-minute blocks at $81.40 per block.

Support Bundles

Our pre-paid Support Bundles are ideal if you know you’re going to want support but not sure exactly how much or when, or if you’re not ready to commit to a longer engagement.

Support Bundles are billed in 15-minute blocks starting from $37 per block, with discounts for larger bundles. Bundles are valid for a set period of time, depending on their size.

5 hours
10 hours
20 hours
$740
$1332 (save 10%)
$2516 (save 15%)
Valid for 2 months
Valid for 4 months
Valid for 6 months

Support Agreements

The ultimate form of Support, Agreements are available as a 6- or 12-month contract. If you know you’re going to need a reasonable amount of support over an extended period of time – or just want the best value – then these are for you!

Support Agreements are billed in 15 minute blocks at discounted rates. Agreement hours roll over from month to month, to a maximum balance of 2 month’s worth (6-month contracts) or 4-month’s worth (12-month contracts). Need more hours than you’ve signed up for? Not a problem! Any additional hours will be charged at the same discounted rate.

5 hours/month10 hours/month15+ hours/month
$629/month (save 15%)$1184/month (save 20%)from $1665/month (save 25%)

All prices quoted exclude GST.

Testimonials From People Just Like You

I couldn’t be happier with the work Spark Web Solutions does on our website. Mark is extremely responsive, professional, and always helpful. He works with you to find the best solution and/or functionality for your needs. I would highly recommend Spark Web Solutions to anyone in need of a new website or redesign.

CRU

David Czapala, IT Administrator

Spark have been a crucial partner to provide essential technical and WordPress support. Mark and the team are always prompt, reliable, and have delivered excellent service to Elevate over many years.

Elevate Creative

Anthony McCausland, Founder and CEO

We have really appreciated the work that Mark and his team have done for us in building a website. They listened to our ideas and made them come to life! They have also been great in the follow up helping us to maintain the website and continue to grow its functionality and design. They continue to be really helpful – no question is too silly or too small and they get back to us very quickly.

Praxeis

Victoria Stokes, Operations Manager