Intermittent Support
Sometimes you just need help straight away without having to sort through longer-term arrangements. Or maybe you only need it every now and then. If that sounds familiar then our Intermittent Support is for you.
Intermittent Support is billed in 30-minute blocks at $81.40 per block.
Support Bundles
Our pre-paid Support Bundles are ideal if you know you’re going to want support but not sure exactly how much or when, or if you’re not ready to commit to a longer engagement.
Support Bundles are billed in 15-minute blocks starting from $37 per block, with discounts for larger bundles. Bundles are valid for a set period of time, depending on their size.
| 5 hours | 10 hours | 20 hours |
| $740 | $1332 (save 10%) | $2516 (save 15%) |
| Valid for 2 months | Valid for 4 months | Valid for 6 months |
Support Agreements
The ultimate form of Support, Agreements are available as a 6- or 12-month contract. If you know you’re going to need a reasonable amount of support over an extended period of time – or just want the best value – then these are for you!
Support Agreements are billed in 15 minute blocks at discounted rates. Agreement hours roll over from month to month, to a maximum balance of 2 month’s worth (6-month contracts) or 4-month’s worth (12-month contracts). Need more hours than you’ve signed up for? Not a problem! Any additional hours will be charged at the same discounted rate.
| 5 hours/month | 10 hours/month | 15+ hours/month |
| $629/month (save 15%) | $1184/month (save 20%) | from $1665/month (save 25%) |
All prices quoted exclude GST.
Testimonials From People Just Like You
If you’re looking for outstanding WordPress development and integration capabilities and a delightful human being to work with, look no further.
Christianityworks
Berni Dymet, CEO
We’ve been working with Mark Parnell and Spark Web Solutions since 2018. They have provided experienced, friendly and prompt technical support for the Connexions CRM and WordPress website serving our not-for-profit organisation, from its original construction to its ongoing, active use today.
Reach Beyond
Brent Weeks, Studio Manager
Mark and the Spark team have provided top service supporting our website whenever we call for their help. They quickly understand what we are after and have the expertise and experience to handle our requests.
Wycliffe
John Tan, ICT Team Lead