Services

At Spark Web Solutions we offer services to cater to all your web needs. If you can’t find what you need here, or if you want to discuss something that’s not covered, please contact us to find out how we can serve you.

Support

At Spark Web Solutions, we know that the launch of your brand new web site is only the beginning of a much longer journey, and we’re committed to being with you every step of the way.

So we’ve created support options to cover everyone’s needs – from those who only need occasional help to those who want to regularly invest in expanding and enhancing their online presence.

Intermittent Support

Sometimes you just need help straight away without having to sort through longer-term arrangements. Or maybe you only need it every now and then. If that sounds familiar then our Intermittent Support is for you.

Intermittent Support is billed in 30-minute blocks at $65 per block.

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Please note that all prices quoted exclude GST.

Support Bundles

Our pre-paid Support Bundles are ideal for when you know you’re going to want support but not sure exactly how much or when, or when you’re not ready to commit to a longer engagement.

Support Bundles are billed in 15-minute blocks at $30 per block, with discounts for larger bundles. Bundles are valid for a set period of time, depending on their size.

5 hours
10 hours
20 hours
$600
$1140 (save 5%)
$2160 (save 10%)
Valid for 2 months
Valid for 4 months
Valid for 6 months

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Please note that all prices quoted exclude GST.

Support Agreements

The ultimate form of Support, Agreements are available as a 6- or 12-month contract. If you know you’re going to need a reasonable amount of support over an extended period of time – or just want the best value – then these are for you!

Support Agreements are billed in 15 minute blocks at discounted rates. Agreement hours roll over from month to month, to a maximum balance of 2 month’s worth (6-month contracts) or 4-month’s worth (12-month contracts). Any additional hours will be charged at the discounted rate.

5 hours/month 10 hours/month 15+ hours/month
$540/month (save 10%) $1020/month (save 15%) from $1440/month (save 20%)

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Please note that all prices quoted exclude GST.

Domain Registration and Hosting

You can’t have a web site without a domain name and hosting, and we’ve got you covered there too. Check out our domain registration and hosting portal for more details.

Looking for a more sophisticated, managed hosting solution? We can help you there too!