Intermittent Support
Sometimes you just need help straight away without having to sort through longer-term arrangements. Or maybe you only need it every now and then. If that sounds familiar then our Intermittent Support is for you.
Intermittent Support is billed in 30-minute blocks at $81.40 per block.
Support Bundles
Our pre-paid Support Bundles are ideal if you know you’re going to want support but not sure exactly how much or when, or if you’re not ready to commit to a longer engagement.
Support Bundles are billed in 15-minute blocks starting from $37 per block, with discounts for larger bundles. Bundles are valid for a set period of time, depending on their size.
| 5 hours | 10 hours | 20 hours |
| $740 | $1332 (save 10%) | $2516 (save 15%) |
| Valid for 2 months | Valid for 4 months | Valid for 6 months |
Support Agreements
The ultimate form of Support, Agreements are available as a 6- or 12-month contract. If you know you’re going to need a reasonable amount of support over an extended period of time – or just want the best value – then these are for you!
Support Agreements are billed in 15 minute blocks at discounted rates. Agreement hours roll over from month to month, to a maximum balance of 2 month’s worth (6-month contracts) or 4-month’s worth (12-month contracts). Need more hours than you’ve signed up for? Not a problem! Any additional hours will be charged at the same discounted rate.
| 5 hours/month | 10 hours/month | 15+ hours/month |
| $629/month (save 15%) | $1184/month (save 20%) | from $1665/month (save 25%) |
All prices quoted exclude GST.
Testimonials From People Just Like You
Mark and Shah were super flexible and patient, explaining everything in terms that could be easily understood. The quality of the design and build were excellent and they were willing to work with me on getting the look and functionality I was after.
Sydney Anglican Property
Paul Searle, Communications Manager
Mark and the Spark team have provided top service supporting our website whenever we call for their help. They quickly understand what we are after and have the expertise and experience to handle our requests.
Wycliffe
John Tan, ICT Team Lead
Spark have been a crucial partner to provide essential technical and WordPress support. Mark and the team are always prompt, reliable, and have delivered excellent service to Elevate over many years.
Elevate Creative
Anthony McCausland, Founder and CEO