Intermittent Support
Sometimes you just need help straight away without having to sort through longer-term arrangements. Or maybe you only need it every now and then. If that sounds familiar then our Intermittent Support is for you.
Intermittent Support is billed in 30-minute blocks at $81.40 per block.
Support Bundles
Our pre-paid Support Bundles are ideal if you know you’re going to want support but not sure exactly how much or when, or if you’re not ready to commit to a longer engagement.
Support Bundles are billed in 15-minute blocks starting from $37 per block, with discounts for larger bundles. Bundles are valid for a set period of time, depending on their size.
| 5 hours | 10 hours | 20 hours |
| $740 | $1332 (save 10%) | $2516 (save 15%) |
| Valid for 2 months | Valid for 4 months | Valid for 6 months |
Support Agreements
The ultimate form of Support, Agreements are available as a 6- or 12-month contract. If you know you’re going to need a reasonable amount of support over an extended period of time – or just want the best value – then these are for you!
Support Agreements are billed in 15 minute blocks at discounted rates. Agreement hours roll over from month to month, to a maximum balance of 2 month’s worth (6-month contracts) or 4-month’s worth (12-month contracts). Need more hours than you’ve signed up for? Not a problem! Any additional hours will be charged at the same discounted rate.
| 5 hours/month | 10 hours/month | 15+ hours/month |
| $629/month (save 15%) | $1184/month (save 20%) | from $1665/month (save 25%) |
All prices quoted exclude GST.
Testimonials From People Just Like You
We have really appreciated the work that Mark and his team have done for us in building a website. They listened to our ideas and made them come to life! They have also been great in the follow up helping us to maintain the website and continue to grow its functionality and design. They continue to be really helpful – no question is too silly or too small and they get back to us very quickly.
Praxeis
Victoria Stokes, Operations Manager
We have worked with Mark and the team at Spark for many years now. They have helped us immensely with the creation and maintenance of our custom website and integrated CRM. They are always responsive and we have always found that their customer service is second to none. I would highly recommend Mark and his team to anyone looking for a web solution.
Ambassadors for Christ International
Andrew Lincolne, Director of Operations
Mark and Shah were super flexible and patient, explaining everything in terms that could be easily understood. The quality of the design and build were excellent and they were willing to work with me on getting the look and functionality I was after.
Sydney Anglican Property
Paul Searle, Communications Manager